At Blessed & Beautiful, we take pride in every product we create. Because our items are handmade and personal-care based, we want to make sure your experience is clear and fair.

1. All Sales Are Final

Due to the nature of our products (handmade hair oils, cosmetics, and beauty products), we do not accept returns, exchanges, or refunds once an order has been shipped or delivered. This policy helps us maintain product safety and hygiene standards.

2. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of receiving your package.
Email: [your business email]

Include:

• Your order number
• A photo of the damaged or incorrect item
• A short description of the issue

We’ll gladly replace or resend the affected item at no cost to you.

3. Lost or Stolen Packages

Once your order has been marked as “Delivered” by the shipping carrier, Blessed & Beautiful is not responsible for lost, stolen, or misplaced packages.
If this occurs, please contact the shipping carrier directly to file a claim.

4. Order Cancellations

Orders can be canceled within 12 hours of purchase if they have not yet been processed or shipped.
To cancel, email [your business email] with your order number and “Cancel Order” in the subject line.

Shipping Policy

Effective Date: November 13, 2025
Business: Blessed & Beautiful

1. Processing Time

All orders are handmade and processed within 3–5 business days (Monday–Friday, excluding holidays).
Processing time does not include shipping time.

2. Shipping Rates & Delivery Times

We currently ship within the United States only.
Shipping costs are calculated at checkout based on weight and location.

Estimated delivery time after shipping:
• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): 2–3 business days

Delivery times are estimates and may vary due to postal delays or weather.

3. Tracking Your Order

Once your order has shipped, you will receive an email confirmation with your tracking number. You can track your order directly through the carrier’s website (e.g., USPS, UPS).

4. Incorrect Shipping Information

Please make sure your address is correct before submitting your order.
Blessed & Beautiful is not responsible for orders shipped to the wrong address provided by the customer.

5. Shipping Carriers

We primarily use USPS for most deliveries. In some cases, we may use UPS or another trusted carrier.