Shipping & Returns

SHIPPING POLICY

Discover a world of seamless delivery and hassle-free returns with Stella ROW. Our shipping policy ensures that your handcrafted glass trays and elegant candles are delivered to your doorstep with care and efficiency. We believe in transparent packaging and affordable costs to make your shopping experience delightful.

RETURN & EXCHANGE POLICY

Experience peace of mind with Stella ROW’s return & exchange policy. We value your trust and strive to provide you with products that exceed your expectations. If you’ve changed your mind or are dissatisfied with a purchase, our policy is designed to make the process simple and reassuring.

We want you to be 100% satisfied with your purchase. If for any reason you need to return your items, we are happy to accept returns within 2 weeks from the delivery date.

To initiate a return/ exchange, please follow these steps below:

1. Contact us at info@stellarow.com

2.After you receive the return authorization please ship the item back to us using trackable shipping service to :

StellaROW

3399 Edgewater Dr. PO440

Tahoe City, CA 96145

You will be responsible for paying the shipping cost for returning your items. The item must be unused and in same condition that you received it.

Once your return is received and inspected we will process your refund to your original method of payment. Shipping cost are nonrefundable.